Question 1

Where do you ship to?

Accepted Answer

We currently ship Australia-wide. Whether you’re in the city or the country, we’ll get your Herbatint order to your door with reliable, trackable delivery.

FREE Express Shipping on orders over $75.00

Standard Shipping (3-6 business days): $8.00 
Express Shipping (1-3 business days): $12.00

Question 2

How long will my order take to arrive?

Accepted Answer

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location and shipping option selected:
 • Standard Shipping: 3-6 business days
 • Express Shipping: 1-3 business days
You’ll receive tracking details via email as soon as your order ships.

Question 3

What’s your return or exchange policy?

Accepted Answer

Due to the nature of the product, we can’t accept returns for change of mind or if the item has been opened. However, if your product arrives damaged or incorrect, please get in touch within 7 days of receiving it and we’ll make it right.

Question 4

Do you offer sample or trial sizes?

Accepted Answer

While Herbatint doesn't offer mini sizes of the permanent hair colours, the resealable bottles mean you can use just what you need and save the rest for next time. You will also find a sample size (50ml) Royal Conditioner tube in every Permanent Hair Colour Gel Box.

Question 5

Can I buy Herbatint in-store, or only online?

Accepted Answer

You can do both. Herbatint is available online (https://www.herbatint.com.au/category/shop-all)through our website and stocked in many health food stores and independent pharmacies across Australia. Use our store locator (https://www.herbatint.com.au/find-a-stockist)to find your nearest stockist.

SHIPPING